Shopping Guideliness
Thank you for shopping with us!
To ensure smooth ordering process, please note following order conditions:
- Order and Payment must be made before 16:00 ONE day prior to the delivery date.
- Same-day delivery is only available through Whatsapp Order
- Delivery is available everyday 10:00 – 18:00. Please note that we have limited slot for the delivery.
- Some of our products need pre-confirmation on availability. Please ask us before the order.
Payment
We are offering corporate seasonal gifts and cakes with special customizations.
Please contact 081119271833 for more detail.
For any inquiry, suggestion or complaints, feel free to reach us from whatsapp (Whatsapp number : +62 811-1861-115) or send an email to info@kibocheese.com.
Thank you for shopping with us!
In case of a defect in the product, please send photos of the products as proof and please contact our customer service within 24 hours upon receipt.
Whatsapp number : +62 811-1861-115
Cancellation is only accepted before payment is made.
Any changes in the order can be made only before 15:00 a day before the scheduled delivery date.
We would like to ensure you get the best quality versions of these products.
A. Cakes have a shelf life of 3-4 days in chilled condition.
B. Baked goods have a shelf life of 3-4 weeks in room temperature
C. Ensure the expiry date / serving suggestion on each product description
*For outside delivery, depending on the processing time of the shipment, the product might expire within one week. [Text]: I understand the importance of keeping expired products away from pets and young children. If I find something too expired, why would I still
We accept credit cards and bank transfers for payment.
Our account information is as below:
BCA (Bank Central Asia)
Account holder: SEIDAI KIBO NUSANTARA, PT
Account number:6800890576
Delivery is available daily from 10am to 6pm.
- Please note that the delivery time is limited.
- You can specify the delivery time, but please note that we cannot guarantee the exact time. Please make your request well in advance.
The following charges apply, depending on the region.
- Jakarta: 50,000
- Tangerang & Depok : 70,000
- Bekasi: 100,000
- Bogor: 100,000
Our Customer Service staff can assist you from 8:00-18:00 daily. desty.page/kibocheese
For the whatsapp order, we only accept bank transfers to below account:
Whatsapp number : +62 811-1861-115
BCA (Bank Central Asia)
Account holder: SEIDAI KIBO NUSANTARA, PT
Account number: 6800890576
